WWT Policies
Private Policy
Welcome to Wisconsin Workforce Transformation, Inc.'s Privacy Policy. Here at WWT, safeguarding your privacy is paramount. This Policy governs how we collect and utilize Personal Information as you interact with our websites, mobile applications, Learning Management System ("Sites"), and offline engagements.
We pledge to handle your Personal Information with the utmost care and transparency. We only request such information when necessary to deliver services to you, obtaining it through fair and lawful means with your informed consent. We communicate the purpose of collection and its intended use, retaining the data only for as long as needed to fulfill your requests. Rest assured, we employ commercially acceptable measures to secure stored data against loss, theft, unauthorized access, or alteration.
We do not disclose personally identifying information to the public or third parties unless mandated by law. While you have the right to decline sharing your personal information, kindly note that this may affect our ability to provide certain services to you.
Please note that this Policy excludes information collected about our employees, job applicants, and independent contractors.
For the purpose of this Policy, "Personal Information" refers to data that identifies, relates to, describes, or could be linked with a specific individual or household. It does not encompass de-identified or aggregate information, nor publicly available governmental records.
This Policy came into effect on November 1, 2023.
Grievance Policy
If you have a grievance concerning a staff member or our agency as a whole, in regard to the services you are receiving, we encourage you to engage in a discussion with us. We welcome your comments and feedback as a means to enhance the quality of our services.
Filing a grievance shall proceed in this manner:
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The client and/or a person of interest may present the matter directly to any staff member, either in writing, by telephone, or face-to-face. However, if feasible, the client should specifically address their concerns with the staff member involved in the grievance.
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Upon receiving the grievance, a face-to-face meeting will be scheduled within five (5) working days, involving the client, the staff person implicated in the grievance, and their immediate supervisor, to address and resolve the matter. If the client declines to meet with the staff member at the center of the grievance, a meeting will be set up solely between the client and the immediate staff supervisor. Following the meeting, the supervisor will have five (5) working days to reach a decision and communicate it to the client.
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If the grievance cannot be resolved as outlined above, the client will be assisted in filling out a formal written grievance to submit to the Executive Director. The Executive Director may at his/her discretion hold a face-to-face meeting with the client. The Director will have five (5) working days to reach and to communicate a decision to the client following receipt of the complaint. The Executive Director’s decision is FINAL. At this point, the client may appeal to outside sources as he/she wishes.
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At any time during the grievance process or after the above steps have been taken, if the client is still not satisfied, or the grievance is with the Executive Director, the client may mail a complaint to: Board of Directors, c/o Wisconsin Workforce Transformation, 110 James Street, PO Box 116, Wales, WI 53183.